We send orders daily. If the order is received before 3pm GMT it will be sent out the same day.
We are unable to adjust orders or addresses after the order is placed so encourage you to double check details before purchasing
All delivery times are guidelines.Some delays are out of our control.
Packaging is dependent on order size. Valerie Lane packages will be recyclable, unmarked and fit through the mailbox, unless a large order. Care is taken when packing to ensure that your items are protected and arrive undamaged.
Shipping confirmation will be emailed once the order is shipped.
If ordering from overseas (where we don’t stock Valerie Lane) you will be liable for import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order.
uk standard delivery - FREE DELIVERY OVER £80
- uk standard delivery orders are sent using royal mail for a flat rate of £4.
- time to deliver: normally 2-3 working days after dispatch
europe standard delivery - FREE DELIVERY OVER £100
- europe standard delivery orders are sent using royal mail for a flat rate of £10.
- time to deliver: normally 5-10 working days after dispatch
australian standard delivery - FREE DELIVERY OVER £80
- We can ship for a flat rate of £10.
- time to deliver: normally 2 weeks after dispatch
everywhere else - standard delivery - FREE DELIVERY OVER £100
Any questions please email firstname.lastname@example.org